Tesco makes major change in stores as shoppers ask ‘what’s the point exactly?’

24 Mar, 2025 | Admin | No Comments

Tesco makes major change in stores as shoppers ask ‘what’s the point exactly?’

Tesco sign against blue sky
Shoppers are unsure about the new measures (Picture: Nathan Stirk/Getty Images)

Shoplifting is on the rise, with the last figures from the Office of National Statistics (ONS) revealing that offences in England and Wales have reached their highest since records began.

And now Tesco is taking a stand against thieves, introducing a new deterrent to stop any five-finger discounts.

A clip uploaded to TikTok by one Tesco shopper showed shelves featuring plastic covers, which need to be slid to the side to access items.

Filming in the confectionary aisle, content creator @kirkpap1 showed how the plastic screens had to moved in in order to access the Cadbury chocolate sitting behind it.

The idea is that criminals will be unable to subtly steal items when having to go through this extra step to get products off the shelves.

@kirkpap1

Tescos New Security Devices Will It Work ? #Fyp #Foryourpage #Tesco #Security @Tesco

♬ original sound – kirk

However, after the clip was posted online, the the extra security proved divisive.

Commenters on the video complained that those who wanted to steal will do so regardless of the new measures.

User @matt_an91 wrote: ‘Tesco just making it more frustrating for genuine shoppers to purchase items. A shoplifter will just snap that cover straight off, they don’t care.’

And @b25jmd2 queried: ‘What’s the point in this exactly? Because that isn’t stopping people from stealing.’

Plus, shoppers with mobility restrictions or impairments said they would struggle to do their shopping with these devices in place.

@geniesdream noted: ‘I’m disabled, and that would make shopping impossible, glad I don’t go to Tesco.’

However, many defended the new protocol.

Tesco chocolate shelf with woman sliding plastic front
A plastic front is placed on the shelf that has to be moved side to side to get your item (Picture: TikTok/@kirkpap1)

@gyoung2001 said: ‘They definitely work as someone who had these in their store. It takes the thieves longer to get to everything, so they might steal 10 bars instead of 30, and if they do go for more, it gives security time.’

While @manuparker8 said, it would help stop thieves from ‘swiping the whole shelf into a trolley’ during their stealing spree.’

Tesco have introduced sliding security devices on a limited number of shelves as an additional security measure to help reduce theft.

It’s not a universal policy though, so will only be popping in stores where the measure is deemed necessary.

The plastic screens are just one of many precautions shops are taking against criminals.

Tesco supermarket aisle
Shoplifting is on the rise in the UK (Picture: Alex Segre/UCG/Universal Images Group via Getty Images)

For example, Poundland’s ‘Against Retail Crime’ initiative saw the budget retailer introduce headsets and bodycams for staff working in stores with the most significant crime issues.

And, in some Primark branches, staff working at the tills have started to seal the paper carrier bags with blue stickers that say ‘sold’ to stop shoplifters in their tracks. 

But it wasn’t all about the debate. Some chose to make light of the situation, with @thisisntdaxter joking, ‘I gotta complete a Tomb Raider puzzle to buy a pack of fruit pastilles.’

@gaspolice23 joined in, writing: ‘Next we will be playing kerplunk for apples.’

How bad is shoplifting in the UK and what is being done about it?

Tesco’s changes come as shoplifting in England and Wales surges to an all-time high, with nearly half a million cases reported last year.

It was reported in January that a total of 492,914 shoplifting offences were logged by police in the year to September 2024, up 23% from 402,220 in the previous year.

Shoplifting levels had already reached a 20-year high last year, with the latest figures showing the crime continues to be on the rise and warnings that shoplifting is ‘spiralling out of control’ came after a survey by the British Retail Consortium (BRC) suggested there were more than 2,000 incidents a day, with staff facing assault, being threatened with weapons, and racial and sexual abuse.

In response to rising shoplifting cases, Lidl announced last year it had spent £2 on bodycam equipment for staff, becoming the the first supermarket in England to do so. 

And in October, John Lewis, the Co-op, M&S, Boots and Primark pledged more than £840,000 to kickstart the Pegasus initiative, which aims to improve how retailers report crimes like shoplifting to the police.

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